• Home
  • Blog
  • Pacella Delivers With New Automated Rate Platform

Pacella Delivers With New Automated Rate Platform

“When I saw how DrayMaster worked, I thought it was a great idea. We could have all of our rates in one spot and everyone on our team could have access to them."

Chicago-based Pacella Trucking has been in the intermodal drayage trucking industry for more than 30 years. With a fleet of over 200 trucks dedicated to the Chicagoland area and surrounding states, as well as experienced office personnel, the company has built trust and confidence as a long-term intermodal partner. Its excellent record of on-time service and making rail cut-offs has built a reputation of offering the best quality intermodal trucking services in the region.


Pacella Trucking tracked all of its rates on paper, which was inefficient to manage and prone to human error. “We had tons of paper with all of the rates on it,” said Tony Pacella, CEO of Pacella Trucking. “If we wanted to make a change, we had to print out all of the paper again, so it wasn’t easy to manage.” An industry colleague recommended that Pacella look into DrayMaster, an automated rate management platform that could transform and improve the company’s rate quote process.


The DrayMaster rate management platform is unlike anything else on the market. It gives truckers, brokers, 3PLs, and freight forwarders a single source for managing rate complexities of intermodal drayage moves. With up-to-the-minute quotes that include current fuel and accessorial charges, DrayMaster customers have an instant snapshot of their network. Trucking partners can respond faster to potential customers and offer detailed rates in a trusted and secure environment. “When I saw how DrayMaster worked, I thought it was a great idea,” recalled Pacella. “We could have all of our rates in one spot and everyone on our team could have access to them. It would be really easy to change rates and everyone would have updated, accurate information.”


From start to finish, the rate quote process has become faster, easier and more accurate for Pacella Trucking. They now build rates faster, more accurately and deliver better customer service by leveraging DrayMaster’s single source platform for managing the complexities of their intermodal drayage moves.

Best of all Pacella Trucking can:

  • Build rates for thousands of destinations in seconds
  • Deliver more accurate rate quotes
  • Get rates to customers faster

One source for all rates 

With DrayMaster, Pacella’s team doesn’t need to spend time calculating point-to-point mileage. “DrayMaster has all of the destinations, so everything thing is just right there and so easy,” he said. 

The DrayMaster Bid Tool 

DrayMaster’s Bid Tool enables trucking customers to quickly build rates for multiple-destination RFPs, saving them an enormous amount of time and ensuring better accuracy for the quote. Pacella explained, “If I get a bid and there’s a 1,000 destinations, I don’t need to look up all 1,000 anymore. DrayMaster can match them up with my rates in seconds. Before DrayMaster, I had to do all those rates individually on the computer, and that was not fun.”

Managing changing toll charges 

“Tolls used to be a big challenge because they kept changing around here,” explained Pacella. “With DrayMaster, we can pull out what the current toll costs are. That’s a great feature because it helps us quote our customers more accurately.” 


Pacella and his team leverage the mobility of DrayMaster, using it on desktop computers or on mobile devices outside of the office. No matter where a DrayMaster user is, he or she can pull a rate and send it. As a result, Pacella Trucking’s customers get a seamless service that puts accurate rates in their hands, fast. 

From implementation to support, the DrayMaster team has been in a lock-step partnership with Pacella Trucking. “Everyone is helpful and very responsive,” said Pacella. “If there’s ever a problem, the DrayMaster team is easy to get a hold of and they have been great to work with.”

Related Stories

Intermodal & Drayage

Shaping the Future of Intermodal Trucking: 3 Trends and Solutions Impacting Drayage Companies in 2024

In today’s fast-paced supply chain landscape, the role of drayage in facilitating seamless intermodal transportation has gained increasing recognition. As the industry evolves, innovative technologies and collaborative efforts are reshaping the way drayage operates. Similarly, the future of supply chain management hinges on enhanced collaboration among stakeholders and the strategic integration of technology. In a

drayage truck driver looking at phone outside of truck with container and dispatcher in office typing
Intermodal & Drayage

Bridge the Gap Between Drayage Truck Drivers and Dispatchers

How a mobile app can keep drivers happy and improves profitability and cashflow for your drayage trucking business In today’s highly competitive freight market, drayage companies are competing for both freight loads and the drivers needed to carry it. With freight volumes showing signs of increasing, drivers remain in short supply. Retention is also a

Intermodal & Drayage

Using Effective Rate Management to Boost your Drayage Trucking Business

DrayMaster’s Travis Barnier joins Let’s Talk Supply Chain to discuss effective rate management for drayage truckers and 3PLs Intense competition within the drayage industry is causing trucking companies and 3PL providers to lower their price resulting in more stress on their business and slower growth. They often don’t account for all the additional costs in

Sign up for more Envase Insights

Stay up to date with all the latest thought-provoking ideas. Subscribe to the Envase newsletter.

Scroll to Top